Service Delivery Engineer

The job has expired.

Job Reference: TLI/TP/27/460
Number of Positions: 2
Contract Type: Full Time
Contract Details: Permanent
Salary: Competitive
Working Hours: 40
Closing Date: 12/06/2020
Job Category: Engineering
Region / Division: IRE Telecoms
Business Unit: Ireland
Location: Limerick

Package Description

  • Salary commensurate with experience
  • Emphasis on career development
  • Voluntary Pension available on completion of probation
  • Sick pay after completion of probation

Job Introduction

We are currently recruiting Service Delivery Engineers for our expanding SSP & Drops team, which are based from our Telecoms Head Office in Limerick. You will be required to work across the whole of Ireland delivering fibre to designated dwellings. 

Main Responsibilities

Operational Responsibilities

  • Utilising Multi-meters to determine if safe to work in a meter cabinet
  • Underground cable installation in occupied and unoccupied ducts
  • Overhead cabling on the facade of buildings
  • Fibre optic splicing of low count cables and installation of connectorized cables
  • Fit various optical components and commissioning including, external coupler units, internal coupler units, optical node termination units, modems, set top boxes, phone handsets, internal cable installation, installation of trunking and cable guards, installation of Budi Box and Network Termination Units.
  • Test installations using Power Light Readings, speed tests and running pre-programmed scripts (Enterprise Drops only)  
  • Telecom installations on façade built residential homes and businesses
  • Telecom installations in Multi Dwelling Units
  • Conduct works in homes and businesses on behalf of TLI Group in a safe, polite and cordial manner
  • Interact with the Telecoms Networks National Operating Centre to verify relevant, useable, network connection points and troubleshooting where required
  • Detailed as-builts are returned to the office on a daily basis
  • Note Key Accountabilities above
  • Commercially astute – flag all opportunities to make work streams more efficient
  • Identify new customer opportunities for our Client when out in the field and recording details for same
  • Responsible for Self and Colleagues compliance to HSQE

The Ideal Candidate

Qualifications

  • Level 1 UG SIRO
  • Electrical Awareness (Will be provided in-house)
  • Manual Handling, Safe Pass
  • Ladder training, Multi Meter, Customer Care, Asbestos Awareness, Gas Detector (Will be provided in-house)
  • GDPR (Will be provided in-house)

Knowledge

  • Experience with OH and UG power line works
  • Knowledge with all types of civil builds
  • Evidence of several consistent successes within the Utilities sector
  • Ability to mentor and train trainees and inexperienced Personnel

Skills

  • Experience in people and line leadership
  • Developed client facing skills with a client orientated approach
  • Commercially astute
  • Ability to work with minimum supervision and within a Team
  • Excellent Communication, Interpersonal, Organisational & Planning Skills
  • Able to balance competing priorities and meet personal targets within a fluctuating & demanding workload

Attitudes

  • Committed to TLI Company Mission, Vision and Values and Business Objectives
  • Customer focus; Professional; Honesty and Integrity
  • Positive and flexible approach
  • Open to innovation and collaboration
  • Right first time approach
  • Proactive with the ability to think ahead.
  • Strong personality and professional attitude
 

 

 

About The Company

TLI Group is a premier utility contractor specialising in design and construction of telecommunications and electrical infrastructure. Designing and building overhead power lines, substations and telecoms networks are the company's core expertise. TLI Group has operated extensively with our customers, in the upgrading, refurbishment and renewal of infrastructure networks across Ireland and the UK. TLI Group plays a leading role in promoting the development of national utility infrastructure and thus providing safe, reliable and sustainable networks for future generations.